COVID-19 has Sparked New Wave of Innovations Across Client Industries: Accenture Exploration
Accenture, the top international consulting enterprise, has introduced findings of their most current research that states that customer-centric companies are repurposing bodily areas, checking out new company types, and speedily adopting state-of-the-art analytics and “other disruptive technologies,” to discover new resources of advancement. The alter in both shopper conduct and small business models are triggered by the ongoing COVID-19 pandemic worldwide. The conclusions from the ‘How consumer firms can innovate to grow’ report observe that 95 p.c of individuals have pledged at least a single everlasting modify in their life-style considering that the outbreak of the pandemic. 79 percent of respondents explained that they would like to function from a “third place” — a locale other than their home or place of work, when 46 p.c would favor to not journey at all for operate or reduce their enterprise travel by fifty percent following the pandemic. Accenture, in a press note, also shared its India-centric results primarily based on responses from 500 participants. The corporation notes that 98 p.c of respondents in the country would alter at minimum 1 element in their life style forever. 87 p.c of respondents mentioned they would like to operate from a “third house” at times, and 57 percent of Indian respondents claimed they would minimize previous enterprise journey ideas by fifty percent.
The Accenture findings highlight that apart from lasting alterations in get the job done-related behavior and conduct, consumers’ purchasing patterns might have also remodeled for the prolonged haul. The enterprise says the most current study supports its earlier results, released in August 2020, that the extraordinary increase in e-commerce is most likely to stay or accelerate additional. For occasion, the report said the proportion of on the internet purchases for items these kinds of as food items, property decor, fashion, and luxurious products by formerly infrequent e-commerce buyers — outlined as individuals who made use of online channels for less than 25 percent of purchases prior to the outbreak — has amplified 667 % due to the fact the outbreak in India. Notably, main international electronic payments enterprise Visa also pressured aim on on-line payments stability as client behaviour proceeds to evolve for the duration of the COVID-19 pandemic.
Speaking around the results and adjustments brought on by the pandemic, Manish Gupta, managing director and guide for Products and solutions apply at Accenture in India, said firms have to have to digitally reinvent by themselves and strategically invest in technological innovation, persons, and source chains to do well in a article-pandemic economic climate. “Adoption of electronic systems this kind of as cloud, synthetic intelligence, advanced analytics, combined with a effectively-described goal, can aid providers to not only achieve out to buyers in modern methods but also adapt more quickly to the evolving market needs,” he additional in a assertion.
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Accenture, the top international consulting enterprise, has introduced findings of their most current research that states that customer-centric companies are repurposing bodily areas, checking out new company types, and speedily adopting state-of-the-art analytics and “other disruptive technologies,” to discover new resources of advancement. The alter in both shopper conduct and small business models are triggered by the ongoing COVID-19 pandemic worldwide. The conclusions from the ‘How consumer firms can innovate to grow’ report observe that 95 p.c of individuals have pledged at least a single everlasting modify in their life-style considering that the outbreak of the pandemic. 79 percent of respondents explained that they would like to function from a “third place” — a locale other than their home or place of work, when 46 p.c would favor to not journey at all for operate or reduce their enterprise travel by fifty percent following the pandemic. Accenture, in a press note, also shared its India-centric results primarily based on responses from 500 participants. The corporation notes that 98 p.c of respondents in the country would alter at minimum 1 element in their life style forever. 87 p.c of respondents mentioned they would like to operate from a “third house” at times, and 57 percent of Indian respondents claimed they would minimize previous enterprise journey ideas by fifty percent.
The Accenture findings highlight that apart from lasting alterations in get the job done-related behavior and conduct, consumers’ purchasing patterns might have also remodeled for the prolonged haul. The enterprise says the most current study supports its earlier results, released in August 2020, that the extraordinary increase in e-commerce is most likely to stay or accelerate additional. For occasion, the report said the proportion of on the internet purchases for items these kinds of as food items, property decor, fashion, and luxurious products by formerly infrequent e-commerce buyers — outlined as individuals who made use of online channels for less than 25 percent of purchases prior to the outbreak — has amplified 667 % due to the fact the outbreak in India. Notably, main international electronic payments enterprise Visa also pressured aim on on-line payments stability as client behaviour proceeds to evolve for the duration of the COVID-19 pandemic.
Speaking around the results and adjustments brought on by the pandemic, Manish Gupta, managing director and guide for Products and solutions apply at Accenture in India, said firms have to have to digitally reinvent by themselves and strategically invest in technological innovation, persons, and source chains to do well in a article-pandemic economic climate. “Adoption of electronic systems this kind of as cloud, synthetic intelligence, advanced analytics, combined with a effectively-described goal, can aid providers to not only achieve out to buyers in modern methods but also adapt more quickly to the evolving market needs,” he additional in a assertion.
Browse all the Most up-to-date News, Breaking News and Coronavirus News below